Monday, November 5, 2007

I ♥ Hewlett Packard

One of the things that only happens to other people just happened to us. Credit card fraud. This morning there was a whisper in my ear that was telling me to log on to my online banking account. This is strange because I just logged in at the end of last week to pay bills online so the chances of me checking my account on this, a Monday morning, typically would be rare.

But lo and behold there it was, the reason for the whisper. A $528.93 pending charge to the Hewlett Packard Home Store. Pending is the key word here. When a charge is pending there is nothing, I was told, that Wells Fargo could do about it. I simply had to wait for the charge to go through before I could file a claim with their fraud investigation department. If you've ever been the victim of fraud you will know what I mean when I say I felt like a total sitting duck. I was feeling very helpless and extremely vulnerable.

I said a little prayer that this would all be resolved quickly and efficiently. At 1:00 p.m. my prayer was answered. Hewlett Packard called me and asked if Brian had ordered a laptop recently. A huge sigh escaped me and I explained to the lady what I had just discovered this very morning. She explained to me that some flags had popped up on their end as the order was being processed because a lot of the information didn't match up and it just didn't seem right. After I profusely thanked the Hewlett Packard lady I quickly proceeded to contact Wells Fargo to cancel both our check cards and to order new ones.

With our country nearing a paperless and cashless payment process I'm not really sure what I can be doing that I'm not already doing to prevent this from happening in the future. For now I'm just going to trust in the Lord and pray for the soul who committed this crime!

No comments:

Post a Comment

Related Posts Plugin for WordPress, Blogger...

Copyright © Mama Nash | Custom Blog Design by Lilipop Designs